Questions about the rent

Reboots offers the opportunity to rent equipment for a fraction of the actual price...and keep it. Find your desired rental product or simply contact our rental team.

  • Choose your desired Reboots to rent for 3 months
  • Complete the order online
  • Within one working day of receipt of payment, we will send you Reboots your rental device and provide you with tips and information by email during the rental period.
  • At the end of the rental period, you can decide whether you want to return the device or keep it. To do so, contact our team or follow the instructions sent by e-mail during the rental period.

All rental devices that we send to customers are new.

All shipping costs are covered by us - whether for shipping or returns, it's on us!

We offer end customers the opportunity to rent selected Reboots compression massagers for 3 months. The price depends on the model selected and starts at €149 for 3 months for the Reboots Go Lite Boots. The amount is payable in advance.

Yes, that is possible! If you want to keep your rental Reboots, just let us know and we will issue you with a difference invoice. We will credit the rent you have already paid. You can either do this online by following the links in the e-mails, or you will receive an order link from one of our employees with the one-off outstanding amount - after confirmed receipt of payment, the device is yours, from then on the warranty period and guarantee of 2 years applies, so that you can keep and continue to use your rental device directly. We rely on the cooperation of our customers during the rental period!

We offer you a rental period of 3 months. During this time, you can get to know your Reboots, put them through their paces and then decide whether you want to return the rental device or purchase it.

If you can't find your answer in the FAQs, you can contact us at or send us a message via Whatsapp. We will answer your questions as quickly as possible. Alternatively, we offer a telephone service between 8 am and 5 pm. You can find this information directly on our homepage.

Your invoice will indicate that it is a rental. During your rental, you will receive information about the device and its use, as well as the question of whether you would like to return the device to us at the end of the rental or buy it out of the rental. In the first case, we will send you a return label; in the second case, we will send you a payment link for the difference between the rental price and the total price of the device. This price is also shown on the product page.

If your product is already damaged on delivery or shows noticeable signs of use, please contact our customer service immediately by email, WhatsApp or telephone. Do not attempt to carry out repairs yourself. To avoid any misunderstandings later on, we also advise you to take a photo of the damage and send it to our customer service team by email. Please note that you must report the damage within three days of delivery. Otherwise we will have to assume that the damage occurred during the rental period and charge you €80.

Yes, please keep the packaging carefully (if you have rented several devices of the same type, please make sure that the serial number on the box matches the device inside). This way, the product will have a second life after your rental and will look forward to it.

Once you have placed your order, it can no longer be processed. Instead, please cancel the order by email, WhatsApp or phone and place a new order.

As we work to deliver orders to our customers as quickly as possible, it may be that your order has already been dispatched. In this case, please inform our customer service team and we will see what we can do for you.

If the cancel option is no longer displayed, the order is already being processed and shipping can no longer be delayed. In this case, please inform our customer service team of your decision to cancel and we will let you know how to proceed.

If your order has already been delivered, it cannot be canceled. Please inform our customer service team and we will provide you with a return label.

You will find all information about the start and end of the rental period and other options in your emails. If you are missing the e-mail, please contact our customer service by e-mail, WhatsApp and telephone.

The return label will be sent to you by our team at the end of the rental period. We will get in touch with you by email. If you want to return the device earlier, you can contact us by email at, by WhatsApp or by phone.

In the event of damage, we will cover 75% of the repair costs. However, Reboots does not cover theft, loss or willful damage. If your product is lost or stolen, please contact our customer service immediately. Unfortunately, we do not currently offer additional insurance for these cases.

Yes of course, take your product with you on all your adventures, wherever you go. Just make sure that the battery-powered devices are safely stowed away and comply with the usage regulations of your destination.

Your rental ends as soon as you return the damaged device to us or to our repair partner. For this reason, you will not automatically receive a replacement device. You can order a new product at any time via our normal ordering process (website, email, WhatsApp, phone).

You can pay by bank transfer, credit card, PayPal, AmazonPay, Klarna or bank transfer.

Your invoice will be sent to you by e-mail. You can request your invoice from our team at any time, stating your order number.

The protection of your data is extremely important to us. You can find more detailed information on this topic in our privacy policy.


Can't find your question? Then write to us and we will be happy to help you!