Answers to your questions about Reboots
FAQ
Products & Differences
Boots or Pants? What suits me?
Pants go up to the hips, Boots only up to the thigh.
Models & Technology
Go X or One – which is better?
Go X is mobile, One has more pressure and chambers.
Application & Effect
How often can I use Reboots?
Daily! Ideally 20–30 minutes per application.
Order & Return
Can I return Reboots?
Yes, test for 30 days without risk. You will be thrilled.
Shipping
How quickly is delivery made?
Usually 1–3 business days within Germany.
App & Compatibility
Do I need the Reboots app?
No – but it makes it easier & more comfortable.
Most asked
What is the difference between the Boots and the Pants?
The Pants continue where the Boots leave off: The Boots are worn like two separate boots and include your entire leg muscles from the toes up to the groin in your recovery application. The Pants go one step further: They consist of a continuous pair of pants and extend from the toes to your midsection - depending on your height. This way, the Pants also help with the regeneration of the large and important muscle groups in the buttocks and hip and back area.
What is the difference between the One and Go X models?
Both of our models offer you strong performance for your recovery – with a maximum pressure of 180 mmHg for the Go X series and up to 240 mmHg for the Reboots One model. Both variants come with various programs and deactivatable chambers, allowing you to tailor the massage to your individual needs.
Our Reboots Go X models are also suitable for use on the go. It features a compact control unit and a built-in battery. This allows you to use your Recovery application wherever you are. Additionally, the Go X series offers you almost unlimited setting options via the Reboots App, a Program Designer to create your own programs, and individual pressure settings in each area of the leg.
The Reboots One model, on the other hand, requires a power connection. In return, this model offers you eight air chambers, easy use and settings via the display, and with 240mmHg, maximum power!
Not sure which model is right for you? Then head here to our product quiz!
Is Reboots a medical product?
Reboots is not a medical product. For medical or health-related questions, we ask you to consult your general practitioner in advance. They can give you a good individual recommendation. We are happy to help you choose the right model afterwards.
How do Recovery Boots work and is the effect really that significant?
Recovery Boots provide a gliding massage to your legs. They help you transport away waste products of your metabolism, such as BLa (blood lactic acid), which accumulate in your muscles during physical activity and cause unwanted fatigue effects.
Most people feel a significant effect after an intense workout. This has also been confirmed by various studies. However, the recovery application affects everyone individually. It's best to try it out for yourself and be convinced by our Reboots. In our Help Center, you will find an article about the current state of scientific studies.
Does Reboots always need a power connection?
Only the models of the Reboots One series require a power outlet, while the Reboots Go models are wireless and mobile with a battery life of 1.5 hours – perfect for flexible applications.
What makes Reboots special?
Reboots was developed together with athletes and experts – for maximum regeneration in everyday sports. Our devices offer you innovative features like app control, individually adjustable chamber pressure, seamless pants design up to the buttocks, and mobile use with a battery. The Go X models work without a power connection – ideal for on the go.
Where can I buy Reboots?
Where can I buy Reboots?
You can only purchase Reboots online in our webshop.
Can I test Reboots before buying?
Free at one of our test stations near you.
On-site at events & trade shows: We regularly attend sports events – find out exactly where through our social media channels: instagram.com/rebootsrecovery
Test for 30 days – completely risk-free: After purchase, you can try Reboots for 30 days. If you're not convinced, you can easily return them under our return conditions.
Where can I download the Reboots app?
iOS users can find the app as usual in the AppStore. From iOS version 14.1, operating the Reboots is effortlessly possible. The Android version is available in the Google Play Store and compatible with the Reboots from Android version 6.0.
With older iOS or Android versions, complications may arise. We therefore recommend updating to the latest software.
Why is the Premium model of the Reboots App currently only available for iOS?
The iOS version of the Reboots App is already fully developed and optimized. An Android version is actively being worked on – the goal is to soon provide Android users with the full functionality of the app, including Program Designer and pressure adjustment. You can find updates on this regularly on our website and in our newsletters.
For which models is the Reboots app available?
The Reboots app is compatible with the following Reboots models:
- Reboots Go X, Go X Lite, Go X Mini
- Reboots Go Lite
- Reboots One Pro
Important: The Program Designer is a premium feature of the app and currently available exclusively for the Reboots X models (Go X, Go X Lite, Go X Mini). With it, you can create your own programs and tailor your Recovery even more precisely.
What are the dimensions of the cuffs?
The exact measurements of the Boots, Pants, and Arm Cuffs can be found here in our Support Area.
How can I delete my account in the Reboots app?
To delete your account in the Reboots app again, proceed as follows:
Click on Settings > Account Settings > Delete Account at the bottom right. Confirm once again on the screen that you really want to delete your account.
That's it! Your account is now deleted.
What are Arm Cuffs for?
The Reboots Arm Cuffs are specifically designed for the upper body and are perfect for sports with intense arm use like CrossFit, swimming, tennis, or climbing.
How does Reboots cold therapy help me with recovery?
The cold therapy from Reboots can help you relax faster after training, make muscle overloads feel more comfortable, and enhance overall well-being. By applying cold directly to strained muscle areas, a cooling, relieving effect is often felt, which is especially soothing after intense physical exertion. Many users report that their muscles feel fresher and less strained after use.
REBOOTS GO FAMILY
How does compression massage work with Reboots?
Reboots creates a wave-like pressure massage through inflatable air chambers that fill and empty one after the other. This results in a consistent massage effect that feels pleasant – especially after physical exertion.
Do I need a power connection for the Reboots Go models?
No – both Go X and Go Lite are equipped with a powerful battery and are completely wireless. You can use them anywhere: at home, in the gym, in the hotel, or right after the competition. Both models can also be used while charging – ideal if you don't have a full battery available but still don't want to miss out on your Recovery.
Can the device still be used when connected to the power outlet despite an empty battery?
In short: Yes! You can use your Reboots both when plugged into the socket and with the (charged) battery.
Can the device also be charged with a regular power bank?
No, unfortunately this is not possible at the current time.
Can I take Reboots Go and Reboots Go Lite on the plane?
When traveling with your Reboots Go and Reboots Go Lite, lithium-ion batteries may only be stored in carry-on luggage. If a bag is checked at the gate, all lithium batteries must be removed from the luggage and kept with the passenger in the aircraft cabin.
Since the Reboots Go and Reboots Go Lite have a built-in lithium-ion battery, they may only be stored in carry-on luggage.
Our battery-powered devices must be registered before the flight. It is at the discretion of the TSA officer to allow travel with the device. Please don't hesitate to share our website and social media with the responsible person if they are not familiar with our device.
What is the difference between Reboots Go X and Go Lite?
Both models are wireless, mobile recovery systems with app control – perfect for on the go.
Go X offers you maximum flexibility and precision with the innovative AirX-Technology™, individually adjustable chamber pressure (16 pumps), and overlapping air chambers. Plus, you can create custom massage programs with the Program Designer in the app.
Important: All Go models are wireless – but only the Go X models are hoseless. No hoses mean: more freedom of movement, quicker setup, and maximum flexibility – whether at home, in the gym, or on the go.
Go Lite is the perfect entry-level model. It impresses with easy operation, preset programs, and an especially lightweight design. Ideal if you want to dive into the world of compression massage without hassle or need a practical device for on the go.
Why is the Reboots Go X ideal for ambitious athletes?
Go X combines maximum customization with maximum freedom:
- No hose system
- 180 mmHg pressure – adjustable per chamber
- 8 overlapping air chambers per leg
- 90 minutes of battery life
- Full control via the app
Especially powerful: The Program Designer in the Reboots App (exclusive for Go X models) allows you to create your own massage programs. You can precisely determine which chambers are active in which order, how long each phase lasts, and how high the pressure should be – for a Recovery that perfectly fits your training routine.
This makes Go X the most advanced mobile solution for ambitious athletes – whether in everyday life, at training camps, or while traveling.
What advantages does the Reboots app offer with Go X and Go Lite?
With the app, you control:
- Pressure intensity (Go X: even per chamber)
- Program length & type
- Timer and break times
- Custom recovery programs (only Go X)
Especially with the Go X, the app is the heart of a completely individual regeneration.
Reboots One (Pro/Lite)
In which countries can I use the Reboots One models?
That depends on the voltage used in the countries. The Reboots One currently only work with a voltage of 230 volts. This is common in almost all European countries, such as Germany, France, Italy, Spain, or the UK, so you can use Reboots here without any problems.
However, there are some countries where a different voltage is used. In the USA, parts of South America, and Asia, for example, a voltage of 110 volts is common. In this case, you need a voltage converter to be able to use Reboots One.
What is the difference between Reboots One Pro, Reboots One and Reboots One Lite?
Number of chambers: Reboots One Pro has 12 compression chambers, Reboots One has 8 compression chambers, Reboots One Lite has only 6 compression chambers.
The number of programs also varies by device. Reboots One Pro features 8 massage programs, while Reboots One and One Lite only featured 6 massage programs.
Furthermore, the Reboots One Pro is characterized by several features for more personalized massage customization. With the Reboots One Pro, the pressure of the individual chambers can be adjusted individually, contributing to an even more efficient and needs-oriented massage. The Reboots One Pro features an integrated HOLD and INTERVAL timer: with the help of which the massage intensity can be adjusted. The Reboots One Pro is the all-rounder among the devices.
Reboots One Lite is ideal for beginners who can do without additional chambers and still want to fully enjoy the recovery application.
How loud is the device?
The noise level is about 60 dB. This is comparable to the volume of a refrigerator. You can have a normal conversation, watch TV, or listen to music and relax during use.
Can I use multiple cuffs at the same time?
Yes, you can use the Boots or Pants simultaneously with, for example, the Arm Cuff using the included Quick Connectors.
Reboots cold therapy
What is the advantage of cold therapy with Reboots?
Cold therapy can help the body wind down after intense exertion, activate circulation, and positively influence recovery time. Many users also find regular ice bathing invigorating and stress-reducing.
How often should you use cold therapy?
That depends entirely on personal goals and individual feelings. Some use cold regularly as part of their morning routine, others specifically after training. It's important to listen to your own body and gradually adjust the application to your individual resilience. Here you can learn more about ice bathing!
What distinguishes the Reboots Ice Tub from the Ice Tub Chiller?
The Ice Tub is an insulated cold bath for your ice bathing experience at home – mobile, compact, and easy to set up.
The Ice Tub Chiller complements the Tub perfectly: It actively cools your water down to 4°C – without ice, reliably and quietly. Ideal for constant temperatures, especially in summer.
Can I use the Ice Tub without a chiller?
Yes, the Reboots Ice Tub works without a Chiller. You can fill it with cold water or ice cubes – thanks to the 6-layer thermal insulation, the water stays cold longer even without active cooling. However, for maximum control and comfort, we recommend combining it with the Ice Tub Chiller.
What is the benefit of the Reboots Thermo Sleeves?
The Thermo Sleeves are reusable cold packs that target specific muscle groups like thighs or calves. They are ideal for localized cold applications – e.g., after intense training or long exertions.
When will my package arrive?
Payment and Shipping
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Can Reboots be deducted as advertising expenses?
Under certain circumstances, it is possible that Reboots can be deducted as advertising expenses. Your tax advisor can inform you whether this is possible for you. This does not constitute tax advice.
Can I get a VAT refund as a non-business customer?
If you have a delivery address in the EU, the invoice will be issued including VAT. For non-EU countries, such as Switzerland, the invoice will be issued without VAT (gross = net).
What happens in the event of a cancellation?
Within 30 days of receiving your Reboots, you can cancel your order if you are not convinced. Since we need your cancellation in written form, please contact us via our contact form. We will assist you as soon as possible.
What are the interest rates for installment payments?
For each option, the annual interest rates vary between 9.99% and 11.95%. There are no additional fees, except for the interest and reminder fees that apply if you miss the due date.
Can I pay for my Reboots in installments?
Yes, it is possible to pay for your Reboots in installments via Klarna. The payment can be made in 1 to 24 installments.
Is there a money-back guarantee?
You can return your Reboots up to 30 days after purchase, taking into account the general return conditions. You can find more information about the return conditions in our cancellation policy. There is no money-back guarantee beyond this period.
What payment methods are available?
You can make the payment in various ways. Here you can choose between the following methods:
- Credit card payment (Visa, Mastercard, and American Express)
- Paypal
- Invoice via Klarna
- Instant transfer / Direct debit (via Sofortüberweisung by Klarna)
- Installment purchase via Klarna
- Bank Transfer / Prepayment
How quickly will my package arrive after ordering?
As soon as your payment has been received by us, your package will be handed over to the parcel service on the following business day. Within Germany, it usually takes one to two more business days for your Reboots to arrive. Delivery abroad currently takes between 5 and 9 business days. Once your package has been shipped, you will receive an automatic email with your tracking number from us. If you have any further questions, feel free to send us an inquiry via the contact form or the live chat.
To which countries are Reboots shipped?
We are currently shipping Reboots throughout the entire EU and worldwide upon request. You can find more information about shipping costs and delivery times here.
If you would like to receive Reboots outside the EU, feel free to contact us.
Is an intra-community delivery possible?
Yes, an intra-community delivery is possible. Contact us for this in advance, please.
Take off with Reboots
Sponsorship
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Do you enter into sponsorship collaborations? What requirements must I meet?
Yes, we enter into sponsorships with semi-professional and professional athletes. There are no general prerequisites for this. So if you are considering a sponsorship, we look forward to hearing from you. Please include links to your social media channels with your inquiry. You can use our regular contact form for this.
Are there cooperation opportunities for teams and clubs?
Yes, there is. Additionally, we also offer the possibility of providing your team or club with loan devices for testing or having a recovery consultant visit you. Contact us for this.
Questions about rent
You don't want to buy Reboots directly, but rather rent them first? For this, we offer suitable rental models for both private individuals and business customers. The most important information – such as about duration, costs, return, and shipping – can be found here.
If you want to rent Reboots as a business, practice, or club, you can find all the details in the FAQ for Business Customer Rental.
Any questions?
Your question isn't listed? Then write to us and we'll be happy to help you!