Privacy Policy app

Current Version

As of: 01.12.21

Valid for app version: 1.0

all versions of the privacy policy are available here:

https://reboots.com/pages/datenschutzerklarung-app

Privacy Policy

Reboots App

Preamble

With the Reboots app, you can control the function of your Reboots Go Lite, as well as in the future

use various services and offers, such as the Sequence Hub. These

The privacy policy exclusively refers to your use of the Reboots app.

With the following data protection provisions:

● We show you in an easy-to-understand way what data we collect and how we use this data,

● enable you to have more control over your data

● and provide you with extensive information about your rights as a user of our app.

Provision and Installation of the Reboots App

The Reboots app can be downloaded via distribution platforms operated by third parties, the so-called app stores (Google Play and Apple App Store). Downloading may require prior registration with the respective app store and the installation of the app store software from Google or Apple. Wellcosan has no influence on the collection, processing, and use of personal data in connection with your registration.

Privacy Policy

Your privacy is very important to us. With this privacy policy, we inform you about the type, scope, and purposes of the collection and use of your personal data by Wellcosan GmbH ("Wellcosan", "we"). We collect and use your personal data exclusively within the framework of these provisions. Personal data includes all information relating to an identifiable or identified natural person. The processing of your personal data is carried out in accordance with the applicable legal regulations, such as the EU General Data Protection Regulation ("GDPR") or the Federal Data Protection Act ("BDSG"). Please note that the processing of your personal data in connection with applications and collaboration as a supplier is not the subject of this privacy policy. We inform you about this processing of personal data on our website.

Responsible Party

The responsible party for the collection, processing, and use of your personal data in connection with the use of the Reboots app is the

Wellcosan GmbH

Hauptstraße 27

36381 Schlüchtern

Tel.: +49 6664-919642

Email: privacy@reboots.de

We process your personal data as the responsible party when you use our Reboots app or our websites (together with the apps, "products") or otherwise contact us.

Data Protection Contact

For your questions about the processing of personal data and the protection of your rights as a data subject, we have appointed a contact person whom you can reach at the email address privacy@reboots.de you reach. You can also write us a letter with the addition "Data Protection" to the postal address provided under Responsible or call us.

Categories of personal data

We process personal data that we receive directly from you or indirectly (e.g., through the use of our services and products), that others transmit to us (e.g., because you use their services and products), or that we generate ourselves and assign to you (e.g., your Reboots account). We process the following categories of personal data:

Identity data

Identity data includes all information that identifies you as a natural person. This includes, for example: name (first name, last name), date of birth, email address, gender, password.

Contact data

Contact data includes all information we process when you communicate with us. This includes, for example: phone number, shipping and billing address, email address, messenger ID, social media handle, and other communication channels through which you contact us.

Size information

Size information includes all information regarding your body measurements. This includes, for example: shoe size, clothing size, height, and weight.

Financial data

Financial data includes all information we process in connection with services or apps we provide. This includes, for example: invoices, purchases, claims, payment service providers, price, currency, bank and tax information. For processing payments, we receive an ID from our payment service provider, which also constitutes personal data.

Device data

Device data is all information about your device that we collect with our app. This includes, for example: device EUI, device ID, device fingerprint, IP/WIFI information, operating system, device type and version, logging information, as well as other information stored on the device to which you have granted us access.

Tracking data

Tracking data is all information about your browsing behavior. This includes, for example: browser name, IP address, clickstream data, date and time of your visit, and the duration of your stay on the website, the pages you visited, selected links on a website or clicking on our marketing messages, information about pages or advertisements through which you came to us, the data volume transmitted, as well as the browser language and version, web beacons, tracking pixels, and mobile identifiers, and the extensions you have installed.

Communication data

Communication data is all the information we process during communication with you. This includes, for example: your feedback, comments, and your opinion on our products and services. It also includes the data we receive from you when surveying and evaluating our products and services, when you participate in surveys on usage and product satisfaction.

Preferences and settings

Preferences and settings are all the information we process that indicate your inclinations and preferences. The information can be provided by you or inferred. This includes, for example: preferred activities, preferred language, preferred attributes and settings for our products and services, units (distance, weight, temperature), personal goals and motivation (e.g., weight goal), training plan information, completed workouts, preferences for your equipment (brand, model, size, color) and product reviews as well as photos.

Processing purposes and legal bases

We process your personal data for specific, defined purposes ("processing purposes"). Under certain circumstances, we also process your personal data for different purposes, for example, if we are legally obliged or otherwise entitled to do so ("legal basis").

Communication

We process your personal data to communicate with you as part of our customer relationship. This is the case, for example, when we inform you about new products and services or the basics of processing your personal data.

The legal basis for these processing activities is the fulfillment of our contract with you.

The categories of personal data processed for this purpose are identity data, contact data, location data, financial data, correspondence, and reference data.

For this processing purpose, we share personal data with processors, in this case with the operators of our email and messaging services and our customer relationship management system.

Provision of our Products and Services

We process your personal data to provide you with an optimal user experience when using our products and services.

For this purpose, we may collect personal data by using technologies such as cookies, pixels, web beacons, tracking pixels, tags, and mobile identifiers to collect device information. For more information about the cookies we use, the personal data we process, and how you can influence this processing, please refer to our Cookie Notice.

The legal basis for these processing activities is the necessity to fulfill our contract with you or our legitimate interest.

The categories of data processed for this purpose are identity data, contact data, purchase data, size information, device information.

For this processing purpose, we share personal data with processors, in this case with the operators of our Customer Relationship Management system, cloud service providers, authentication service providers.

Customer Management

We process your login information for our products and services on our central authentication platform so that you can sign in to our products and services. When you access our products and services with your Reboots account, we use a token to verify your identity through the authentication platform. This enables the secure use of our products and services and the management of your account. This also includes sending messages, e.g., related to changes in personal data and the assignment or modification of authentication information.

The legal basis for these processing activities is the necessity to fulfill our contract with you or our legitimate interest.

The categories of data processed for this purpose are identity data, contact data, and device information.

For this processing purpose, we share personal data with processors, in this case with authentication service providers.

Customer Support

We process your personal data to answer questions about the use of our products and services. This form of support also includes inquiries related to the protection of your rights as a natural person in the area of data protection.

The legal basis for these processing activities is the necessity to fulfill our contract with you or our legitimate interest. For questions about data protection, the legal basis is our legal obligation to process your inquiries.

The categories of data processed for this purpose are identity data, contact data, location data, purchase data, device information, usage data, activity data, correspondence.

For this processing purpose, we share personal data with processors, in this case with the operators of our email and messaging services and our customer relationship management system.

Product development

We process your personal data to improve questions about the use of our products and services. For this purpose, we may invite you to surveys, ask for feedback, and request evaluations of our products.

The legal basis for these processing activities is your consent, which you can withdraw at any time without providing reasons and without disadvantages.

The data categories processed for this purpose depend on the purpose of product development and can include all data categories. Wherever possible, we remove personal information, such as identity, contact, location, and device data, and process anonymized data that does not allow conclusions about your person.

For this processing purpose, we share personal data with processors, in this case with the operators of our email and messaging services and our customer relationship management system, as well as providers of survey services.

Business analysis

We process your personal data to learn more about the use of our products and services, better understand which features of our products and services are used, review the effectiveness of our marketing measures, optimize the use of our website, and improve the overall user experience. For this purpose, we may collect personal data by using technologies such as cookies, pixels, web beacons, tracking pixels, tags, and mobile identifiers to collect device information and analyze the interaction and use of our app and website. More information about the cookies we use, the personal data we process in the process, and how you can influence this processing can be found in our cookie notices.

The legal basis for these processing activities is our legitimate interest or your consent, which you can withdraw at any time without providing reasons and without disadvantages.

The data categories processed for this purpose include identity data, location data, purchase data, profile and community information, social media information, device information, browsing information, activity data, correspondence, as well as preferences and settings.

Secure operation of our products and services, information security

We process your personal data by monitoring the data traffic to our websites and apps and analyzing the data transmitted by our servers. The processing purpose is to determine which websites and apps are connected to our domain, identify and fix errors, ensure the promised use of our products and services, grant access only to authenticated users, prevent abuse, and ensure information security.

The legal basis for these processing activities is our legitimate interest.

For this purpose, we may collect personal data by using technologies such as cookies, pixels, web beacons, tracking pixels, tags, and mobile identifiers to collect device information and analyze the interaction and use of our app and website. For more information about the cookies we use, the personal data we process, and how you can influence this processing, please see our Cookie Notice.

For this processing purpose, we share personal data with processors, in this case with providers of analytics services.

Cooperation with law enforcement and regulatory authorities

We process your personal data when we are legally required to provide your data for reasons of national and public security, crime prevention, investigation and prosecution of offenses, combating money laundering, conducting judicial proceedings, protecting the rights and freedoms of others, and enforcing civil claims. In these cases, we will review the legal basis for the transmission. Under certain circumstances, we may not inform you about the transmission, as laws prohibit the information.

The legal basis for these processing activities is the applicable statutory obligation, the protection of vital interests of natural persons, or the public interest.

The categories of data processed for this purpose depend on the content and circumstances of the request and our obligation to comply with this request.

For this processing purpose, we share personal data with processors, in this case with operators of email and messaging services, as well as with requesting authorities and courts.

Statutory obligations and contractual disputes

We process your personal data when we are required to comply with statutory retention periods. In cases of contractual disputes, investigations, or disputes and complaints about compliance with data protection regulations, including handling data protection requests, we must retain evidence to defend ourselves.

The legal basis for these processing activities is the applicable legal obligation or our legitimate interest.

The categories of data processed for this purpose depend on the respective legal obligation and the specific circumstances of the inquiries or disputes and can include all categories of personal data. For this processing purpose, we share personal data with processors, in this case with operators of email and messaging services, cloud service providers, as well as with lawyers and tax advisors commissioned by us.

Sharing of personal data

We share personal data with processors, authorities, and lawyers and tax advisors commissioned by us.

Sharing of personal data with processors

We share personal data with processors who support us in the processing activities specified under processing purposes and legal basis, and as far as it is necessary for the purposes listed under processing purpose and legal basis of data processing.

Our processors are contractually obligated to process this personal data according to our instructions, to protect it, and not to use it for other purposes. Which processors are involved is specified under the processing purposes.

Sharing of personal data with authorities, lawyers, and tax advisors

We share personal data with authorities, lawyers, and tax advisors as far as it is necessary for the purposes listed under processing purpose and legal basis of data processing.

Storage and deletion of personal data

Use of our products and services

For the use of our products and services, we store your personal data as long as you have a Reboots account with us. If we no longer need your personal data for the use of our products and services, we will delete or anonymize this data after a reasonable period. This is the case, for example, when we change or no longer offer products, services, and/or features.

Use of the Reboots account

Your personal data will be processed as long as your Reboots account exists. Your data will be automatically deleted when your Reboots account is deleted. Your data will not be deleted if legal obligations require the storage of the data, we need this data to defend against claims or to enforce our claims, we need this data to demonstrate compliance with legal requirements, or this data is necessary for handling data protection inquiries.

Your rights as a data subject

Right to object

If we process your personal data based on Art. 6 para. 1 lit. e or f of the GDPR, you have the right to object to the processing of your personal data for reasons arising from your particular situation.

If we process your personal data for direct marketing purposes, you can object to the processing of your personal data for the purpose of direct advertising at any time.

In this context, this right also applies to the processing of your personal data in the context of profiling.

Please send an email to privacy@reboots.de.

Right to withdraw consent

You have the right to withdraw your consent at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal. Please send an email to privacy@reboots.de for a withdrawal.

Right of access

You have the right to request confirmation as to whether personal data concerning you is being processed. You have the right to access this data as well as further information and copies of the data in accordance with legal requirements. Please send an email to privacy@reboots.de.

Right to rectification

You have the right to have incorrect or incomplete personal data concerning you corrected immediately. Please send an email to privacy@reboots.de.

Right to erasure and restriction of processing

You have the right to have personal data concerning you deleted immediately or alternatively to have the processing of this data restricted. Please send an email to privacy@reboots.de.

Right to data portability

You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used, and machine-readable format or to request the transfer of this data to another controller. Please send an email to privacy@reboots.de.

Right to lodge a complaint

If you believe that the processing of personal data concerning you violates the GDPR, you have the right to lodge a complaint with a supervisory authority, such as "Der Hessische Beauftragte für Datenschutz und Informationsfreiheit", Email: poststelle@datenschutz.hessen.de.

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